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G-Star - National survey on resilience in the context of complex crises

Survey capturing, analyzing and improving the cooperation structures of Austrian crisis management in extraordinary crises as part of an encompassing disaster precaution

With regard to communication and cooperation, complex and simultaneous threat scenarios (e.g., epidemics, black-outs, cyber-attacks, extreme weather events) represent an extraordinary challenge for all stakeholders involved. Constraints on personnel, monetary, immaterial and material resources, effective crisis communication and trust in the ac-tors are important aspects of effective and resilient crisis management.

The G-Star survey aims to capture the current cooperative structures of Austrian crisis management and to assess the resilience of the gained network. Based on insights of previous crises, inter-organizational relations are captured quantitatively and qualitatively (e.g., expert interviews, focus groups) with relevant stakeholders (e.g., blue-light organizations, public authorities and civil society). The gained data on vertical and horizontal communication of Austrian crisis management will be transferred into a graph model and assessed by network analysis. Identified resilience as well as silo structures are fed back into the surveys to form a process-oriented and evidence-based dialogue to improve cooperation.

Further, potential and threats to overcome silo structures in the context of new ICT phenomena (social media, fake news, bot nets) as well as extraordinary crises for the individual stakeholders will be investigated in a SWOT analysis to improve cooperation, including also civil society. The analysis will serve as a basis for decision making to improve the adaptive capacities of civil society, actors of crisis management and eventually the encompassing disaster management of Austria.

Beyond a theoretic analysis, the study results include already prevalent resilience, a resilience taxonomy as well as a resilience ontology providing practical steps towards the improvement of cooperative capacities of stakeholders in Austrian crisis management.

ProjektleiterIn / Name und Institut/Unternehmen:
Dr. Johanna Ullrich
SBA Research gGmbH
Floragasse 7/5, 1040 Wien
+43 (1) 505 36 88
jullrich@sba-research.org 

Auflistung der weiteren Projekt- bzw. KooperationspartnerInnen
AIT Austrian Institute of Technology GmbH
Center Digital Safety & Security
Competence Unit Security & Communication Technologies
Mag. Martin Latzenhofer
Giefinggasse 4, 1210 Wien
+43 50550 4134
martin.latzenhofer@ait.ac.at 

Bundeskanzleramt Österreich, Abteilung IV/6: Sicherheitspolitik
Dr. Helmut Schnitzer
Ballhausplatz 2, 1010 Wien
helmut.schnitzer@bka.gv.at 
+43 1 53115 202190

Bundesministerium für Inneres (BMI)

Disaster Competence Network Austria - Kompetenznetzwerk für Katastrophenprävention
René Kastner, MA
Peter-Jordan-Straße 82, 1190 Wien
+43147654-87118
office@dcna.at 

Homepage im WWW:
https://www.sba-research.org/research/projects/g-star/