AQUS Professional training and quality standards for security service providers
International Best Practices as well as national survey of the current status and target demand of stakeholders for the derivation of harmonized recommendations (R & D services)
Quality and education standards are essential to foster greater cooperation between the state and industry in the security field. In the area of cyber security, a federal law implementing the EU NIS Directive is currently in preparation. It will provide for the standardization of minimum safety standards for operators of critical infrastructures as well training standards for specialist personnel in this area.
Here, the term “security services” implies a homogeneous profession. However, several occupations are covered:
Security services (guards, in-house services of enterprises and non-commercial services, e.g. money transport services)
Consultants in risk management (RM), business continuity management (BCM) and security management (SM).
There are currently no coherent standards for education and training in these fields. Although the Austrian Office for Certification of Security Technology (ÖZS) offers single certificates for certain services, insiders are not satisfied with regard to systematic and comprehensive quality criteria for certification in the security sector.
This project will, first, study the state-of-the-art of existing education and training for the various occupations in the security industry and respective certifications on a national and international level, using qualitative and quantitative research methods. Secondly, the demand for standardisation with respective stakeholders in this field will be assessed. With this knowledge of the state-of-the-art and future demand in mind recommendations will be deduced and laid out in a final report. These recommendations shall be worked out together with all relevant stakeholders in order to reach a high acceptance for the realisation.
This study will provide the basic information for additional training-needs in the future, the development of norms, and the establishment of a federal organisation for certification.
Project leader / institute or organization
FH-Prof. Mag. Claudia KÖRMER
DI (FH) Mag. Thomas GOISER MBA MA
Both: University of Applied Sciences FH Campus Wien, Section Risk & Security Management
Further project partners
DUK - Donau Universität Krems
WKO – Wirtschaftskammer Österreich
UBIT - Unternehmensberatung, Buchhaltung und Informationstechnologie
VSÖ - Verband der Sicherheitsunternehmen Österreichs
BMI – Bundesministerium für Inneres
BMLVS – Bundesministerium für Landesverteidigung und Sport
BKA - Bundeskanzleramt
Name / institute or organization
University of Applied Sciences FH Campus Wien, Section Risk & Security Management